NURSING CARE FACILITIES
A Nursing Care Facility (NCF) is a state
licensed, private-care facility that
provides 24-hour skilled hospital care for
residents who do not require
hospitalization but cannot be cared for
at home. Also called Long Term Care
Facilities, the majority of nursing homes
are staffed by caring, trained persons
who provide an excellent level of service
for their residents.
It pays to shop around when selecting a
NCF. Seniors should consult with a
trusted doctor or health care practitioner
for recommendations of nearby facilities.
Plan on visiting at least four or five area
facilities, and make an appointment with
the administrator or director of nursing.
Check to make sure that information
provided is consistent with information
gathered during the facility tour.
Discrepancies between provided
information and your own observations
indicate possible problems later on. A
nursing care facility should have clean
floors, and a clean smell. Facilities with
dirty floors and a sour smell do not put a
high priority on cleanliness, and should
not be considered.
Ask to see the compliance survey report
prepared by the State of Texas on the
considered facility. The report will list
deficiencies found in resident care
during routine inspections, and the
facility’s effort to correct the problem.
Under Texas law, nursing homes must
make this and other survey compliance
reports available upon request, as well
as provide an accessible and well-lit
place for review.
Another option available is to call the
Texas Department of Human Services at
800-458-9858. While state law
prohibits agency employees from
recommending one facility over another,
they can answer the following TDHS
recommended questions about any such
• Have there been any proposed license
terminations in the past two years?
• How many complaints have been filed
in the past year?
• How many complaints in the past year
have been found to be valid?
• How many deficiencies have been
cited in the past two years?
• How many “quality of care” violations
have been cited in the past two years?
• When did TDHS last visit the facility,
and what was the purpose of the visit?
• Has the owner of this facility had other
facilities recommended for license
The answers to these questions, combined
with observations and impressions made
during facility tours and staff interviews
will ease the task of selecting the right
nursing care facility.
ALZHEIMER’S AND DEMENTIA
Residents diagnosed with Alzheimer’s
disease or another form of dementia
need specialized care. Assisted Living
Facilities offer services and separate
facilities for residents with early onset
symptoms, but because of the
progressive nature of the disease, it
may become necessary to transfer the
resident to another facility that can
provide more appropriate care.
Facilities specializing in the treatment of
Alzheimer’s and dementia should
provide a treatment plan that takes into
account not only the resident’s medical
needs, but also the needs of the entire
family with social services and
professional consultations and
individualized treatment reviews.
Emphasis within the facility should be
AUSTIN AREA ACTIVE ADULT
placed on providing a calming,
Please visit the Area Agency on Aging of
The Capital Area at www.aaacap.org for
additional information on care for the
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Georgetown, TX 78628
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12501 Longhorn Parkway
Austin, TX 78732
Located in the heart of Texas Hill country
and developed in association with The
Ex-Students’ Association of The University
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Center with a full continuum of care
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